Comparisons
Maintenance software for warehouses and industrial units: six criteria and six products according to their own websites
In a warehouse or a plant, the fault is nearly always spotted by someone outside maintenance: the forklift driver who sees the dock 4 door won't close, the picker whose conveyor stops, the night-shift supervisor who hears the compressor. The CMMS products that come up in search are built for whoever does the repair: assets, preventive plans, spare parts, sensors. What they rarely explain is how that person's report reaches them, especially at three in the morning. We go through six as they describe themselves on their websites on 9 November 2026, and say which part Bedel covers. Bedel writes this page and doesn't compete with them.
What to check in a warehouse before booking demos
A CMMS handles machines, preventive plans and work orders. In a plant or a warehouse, what separates the one that gets used from the one that gets dropped is usually in these six points:
- Whoever sees the fault isn't a technician. Forklift drivers, warehouse staff, line operators, often agency workers with high turnover. Count how many would need a login and an app, and what happens in each new starter's first week.
- Three shifts and the night. If a dock or a cold room stops at 3 a.m., which phone rings? Ask to see the on-call setup, not just the alert.
- Urgent versus can-wait. A stopped line, a door that won't shut or a leak can't sit in the same queue as a flickering tube. Ask who sets the priority and whether it escalates by itself when it's overdue.
- The outside contractor. High-speed doors, industrial refrigeration, forklifts and fire protection are often outsourced. Ask whether their technician has to sign up to receive the job.
- Sensors or people. Some CMMS open the order by themselves from a PLC or a sensor; fine for the monitored machine, but most faults in a warehouse are still seen by someone.
- Inspections with a due date. Low voltage, fire protection, pressure equipment, industrial doors and, if you have one, a goods lift. Which ones apply, in rules for industrial units.
Six CMMS that come up in the search
They appear in the articles and directories Google ranks for warehouses, industrial units and logistics in Spain. We read the page each one devotes to industry or logistics on 9 November 2026. Where it says «doesn't mention it», that page doesn't cover it; we're not claiming the product lacks it.
| Product | Presented for | How a report comes in | Outside contractor | What stands out | |
|---|---|---|---|---|---|
| MaintainX | Distribution and logistics | Doesn't say; says it's designed for mobile | Only spare-part vendors | Only a button to chat with its sales team | Parts inventory and temperature or level readings that trigger tasks |
| Fracttal One | Industrial sector | A guest portal via QR or NFC, with no Fracttal account needed | Suppliers and customers can open requests | Sends work orders and alerts to technicians on WhatsApp; doesn't take reports through it | IoT sensors and AI agents |
| Mobility Work | Logistics operations | Its app: a one-click request with a photo | Dedicated profiles for service providers | Doesn't mention it | Docks, forklifts, conveyors and AGVs |
| aggity GMAO | Industry: food, chemicals, logistics, metals… | Doesn't say | Doesn't mention it | Doesn't mention it | Connection to sensors and PLCs, «smart alerts» |
| Cegid Gestiona3w | Energy, health, logistics and transport | Fault reports from a computer, smartphone or tablet | Doesn't mention it | Doesn't mention it | Automatic documentation and alerts based on equipment condition |
| Fabrico | Manufacturing plants | Operators and technicians, from the phone or a QR on the machine, with a photo | Doesn't mention it | Doesn't mention it | OEE, MTBF and MTTR per machine |
Summary of each one's industry or logistics page, read on 9 November 2026. No scores and no links to them.
What they have in common
- They're built for the technician and the maintenance manager: assets, preventive work, spare parts and metrics like OEE. Whoever reports barely features.
- Only Fracttal says how someone without an account reports: a web portal reached through a QR code or an NFC tag. Mobility Work gives operators and providers their own profiles, but inside its app.
- The alerts they describe come from machines: thresholds, sensors, equipment condition. None of the six pages talks about on-call, the night shift or whose phone rings when a person reports something urgent.
- WhatsApp shows up in two, and in neither as a way in: Fracttal uses it to send work to its technicians and MaintainX to talk to its customers.
Bedel in a warehouse: the report from the workstation, at night too
Bedel covers the first, second and third criteria and leaves the rest to the CMMS. People on the site's list write from their workstation to the plant's WhatsApp: «the dock 4 door won't close», with a photo or a voice note. Nothing to download and no login. The report reaches the phone of the maintenance shift with buttons, or the outside contractor's phone, set up in the organisation chart as one more role with its own number. Whatever you've marked urgent rings the on-call person at night; the rest waits for the shift change. If nobody takes it within the deadline, it goes up to the manager. And if the message mentions smoke, gas or someone hurt, it doesn't wait: it alerts the team straight away and tells the person writing to call 112. Each ticket keeps when it was reported, accepted and closed, in an Excel you can match against your CMMS. How it works on site, in incidents in warehouses.
What Bedel leaves out, so the comparison is fair:
- It is not a CMMS: no spare parts, stock, work orders or preventive plans, and it doesn't read sensors or PLCs.
- It is not a safety system: it doesn't stop a line or replace the emergency stop, signage or the emergency plan.
- It doesn't integrate with MaintainX, Fracttal or the others; the bridge is the Excel.
- It doesn't keep the calendar of each machine's mandatory inspections.
- Hauliers and visitors don't write in: only people on the list. And each account is one site; with several, you see them separately.
If you're still choosing a CMMS, the general list is in best CMMS; how the CMMS and WhatsApp reporting split the work, in CMMS on WhatsApp.
Frequently asked questions
Which maintenance software suits a logistics warehouse?
It depends on where your time goes. If it's in planning preventive work on forklifts, conveyors and doors and keeping track of spare parts, a CMMS from the table. If it's that the fault a warehouse operative sees takes too long to reach whoever fixes it, or doesn't reach them at night, look first at how reports come in. Test it with a case of your own: the high-speed dock door stuck open on the night shift.
Does any warehouse CMMS take reports on WhatsApp?
Not on the six pages we read on 9 November 2026. Fracttal uses WhatsApp to send work orders and alerts to its technicians, and MaintainX to talk to its sales team. With Bedel the operator writes to the plant's WhatsApp and the report reaches the technician on shift, with the time logged.
Do agency workers have to install anything?
No. Their number just needs to be on the site's list; they write from their own WhatsApp. When they leave, they come off the list.
What if the fault is a safety issue?
Bedel logs it, but it is not a safety system. If the message mentions smoke, gas, sparks or someone hurt, it alerts the team at once and asks the person writing to move away and call 112. Stopping the machine is still up to whoever is there.
Can it run alongside the CMMS we already have?
Yes, that's the usual set-up. Bedel takes the report and gets it to the right person; the CMMS keeps the assets and preventive work. They aren't connected: Bedel leaves an Excel with one row per fault and its three times.
Does it work if an outside company does our maintenance?
Yes. Their technician is set up as a role with their WhatsApp: they receive the ticket, accept it, fix it and close it with a photo. They don't have to sign up to any software.
Comparisons
- CMMS on WhatsApp for premises and residencesWhat a CMMS is, what a team really needs from maintenance, how corrective and preventive differ, and when WhatsApp is enough and when you need dedicated software.
- Automatic incident handling on WhatsAppWhich part of an incident can be answered and moved on its own over WhatsApp, what a person still does, and how it differs from an auto-reply or a chatbot.
- WhatsApp for hotels: guest customer serviceThe four types of WhatsApp software for a hotel, what each one solves, and why guest service usually fails after the conversation: when what the guest asked for has to be fixed.
- Maintenance software for hotels in Spain, 2026Six criteria built for a hotel, ten products described with what their websites say, and where Bedel fits, which is not one of them.
- Maintenance software for restaurants, 2026Six criteria built for a kitchen, nine products described with what their websites say, and where Bedel fits, which is not one of them.
- Maintenance software for buildings in Spain, 2026Six criteria built for a building, ten products described with what their websites say, from CMMS to block management, and where Bedel fits.
- Incident management software in Spain, 2026Six criteria so you don't buy a help desk when what gets lost is faults, eight products described with their own websites, and where Bedel fits.
- Incident management app in Spain, 2026Eight incident apps described with their own websites, six criteria to choose, and the question almost nobody asks: who has to install it.
- Gym maintenance software in Spain, 2026Six criteria built for a gym, seven products described with what their websites say, from CMMS to membership software, and where Bedel fits.
- Clinic maintenance software in Spain, 2026For clinics and clinic groups, not hospitals: six criteria, seven products described with what their websites say and where Bedel fits.
- Store maintenance software in Spain, 2026For a shop or a store network: six criteria, five products described with what their websites say and where Bedel fits.
- School maintenance software in Spain, 2026For state and private schools: six criteria, seven products described with what their websites say and where Bedel fits.
- WhatsApp at work in Spain: group or incident managerWhatsApp groups at work in Spain: what the AEPD has ruled, what the right to disconnect adds and how a group compares with an incident manager for faults on business premises.
- CMMS or Excel for maintaining business premisesWhen a spreadsheet is enough and when a CMMS is needed, how to build the preventive plan in Excel and which records the law says to keep.
- Best CMMS for businesses with premises: criteriaSix criteria built for premises, seven CMMS described with what their websites say, and where Bedel fits, which is not one of them.
Rules by sector
- Restaurants and barsThe obligations of a restaurant or a bar in Spain: what is specific to the kitchen and the checks on the premises, each with the condition that triggers it, how often it applies and its article.
- GymsA gym: no national law; qualifications, insurance and notices under each region's sports professions act, plus low voltage, Legionella, pool, RIPCI and defibrillator as premises.
- HotelsA hotel: guest register and reporting within 24 hours, regional classification, low voltage and lift as a public-assembly venue, RIPCI, Legionella, pool, kitchen and defibrillator.
- Residents' associationsThe obligations of a Spanish residents' association: upkeep, reserve fund, owners' meeting and administrator under the Horizontal Property Act, building logbook, building inspection and the checks on each communal installation.
- Shops and franchisesA shop: responsible declaration up to 750 m², opening hours, prices, franchises with no register since 2018, complaint forms, accessibility adjustments and the inspections of premises open to the public.
- OfficesThe obligations of an office in Spain: temperature and upkeep of the premises, screen work, health and safety, coordination with contractors, internal reporting channel, right to disconnect and building checks.
- SchoolsA school: minimum facilities, protocols against violence and a wellbeing coordinator, canteen and menus from April 2026, self-protection and the building inspections.
- Industrial unitsAn industrial unit: fire inspection every five years under the 2025 regulation, chemical storage (APQ), air receivers, work equipment, low voltage, cooling towers and self-protection.