Comparisons
Maintenance software for restaurants in Spain: six criteria and seven products according to their own websites
Search for “restaurant software” and you mostly get point of sale, bookings and rotas. Maintenance is something else: the cold room reading nine degrees mid-morning, the hood dripping grease, the dishwasher stopping mid-service. Whoever is cooking sees it, and an outside technician almost always fixes it. Here are the criteria that matter in a kitchen first, then seven maintenance products you will come across, described only with what their websites said on 3 November 2026, and finally Bedel, which publishes this page and is not a CMMS.
What to ask in a kitchen
Maintenance software, or a CMMS, keeps the equipment, the work orders and the planned maintenance. In a restaurant, whether it gets used or sits forgotten on the office computer depends on these six questions:
- Who reports, with their hands full. The cook who sees the cold room warming up is mid-service. Check whether they can report it in seconds, with a photo, without opening an app they never use and without asking anyone for a password.
- The outside technician. The refrigeration engineer, the hood technician or the dishwasher service work for many clients and will not install a program for each one. Ask how the job reaches them and how you find out they have been.
- Several sites. With two or more, you need to see what is happening at each without calling the manager. All seven products on this page say they work for chains: the difference lies in the two questions above.
- A Spanish restaurant's statutory inspections. HACCP and temperatures, extinguishers every three months, the low-voltage inspection, air conditioning if there is a fixed installation, legionella, and gas every five years if you have it. A product saying “compliance” is not enough: ask to see those inspections with their dates. Which ones apply to you, in restaurant regulations.
- That it is not a point-of-sale system under another name. “Best restaurant software” lists mix tills, bookings, rotas and kitchen stock. If what gets lost is the faults, a till will not fix it.
- The country and the language. Some products are built in Latin America or in English with a translated website. Ask in writing which language the app and the support are in.
Seven hospitality maintenance products, in their own words
Seven maintenance products that come up in a search or present themselves for restaurants and hospitality. Each cell sums up what its website said on 3 November 2026. Where it says “not mentioned”, the page we read is silent on it; the product may still do it, so confirm it in the demo.
| Product | Who reports, and how | The outside technician or supplier | Statutory inspections | Beyond maintenance | Country and language | |
|---|---|---|---|---|---|---|
| GMAO.es | Anyone on shift, through the equipment's QR code, with a photo and no account | The pages we read do not say; the report reaches the manager by email | No; it compares itself with the WhatsApp group and the spreadsheet, “the real competitor” | Planned maintenance of cold rooms, hoods, filters and air conditioning; it mentions fire protection systems | No: maintenance only | Spain, in Spanish |
| MaintainX | Staff, from the app; and “anyone” through a portal opened with a QR code, without saying whether it needs an account | Comments, files and emails with the supplier; it does not say whether they install anything | Only to talk to its sales team | Air conditioning and fire inspections; it mentions food safety | No: it says it complements the restaurant's inventory | Website in Spanish, with parts in English |
| UpKeep | From its app; it has a request portal | Its Spanish website does not mention it | Not mentioned | It talks about planned maintenance and compliance without detailing inspections | Separate products for safety, fleets and sensors | Translated website, with the FAQ in English |
| Mapal OS (Facilities) | From a phone, without saying who | Yes: suppliers receive work orders automatically; it does not say whether they install anything | Not mentioned | Planned maintenance and upcoming inspections, without saying which | Yes: stock and purchasing, teams and rotas, checklists and training | In Spanish, built for hospitality |
| CreativeSaaS | The operator, scanning the equipment's QR or NFC tag with a phone | It manages outside companies; it does not say how they receive the job | Only to talk to them | Yes: HACCP, hoods and extractors, cold rooms and air conditioning | Spare-parts stock and a link to its ERP | Spain, in Spanish |
| Qimi | The sites, from a phone | Yes: suppliers are on the platform and receive the requests; you can also ask for quotes | Not mentioned | Planned maintenance and checklists for hygiene and safety rules, without saying which | A network of maintenance suppliers | Latin America, in Latin American Spanish |
| DimoMaint | Orders with photos, voice notes and QR codes, from its app | It assigns jobs to subcontractors | Not mentioned | Extinguisher checks and cold-room temperature | Spare-parts stock; most of its page is about hotels | In Spanish |
Source: each product's website, read on 3 November 2026. We do not score or link to any of them.
Four things the table shows
- In none of them is WhatsApp the way a fault comes in. MaintainX and CreativeSaaS use it so that you can write to them; GMAO.es presents it as what it replaces.
- Only GMAO.es says clearly that you can report without an account, with a QR code stuck on every piece of equipment. MaintainX talks about a QR portal for “anyone” without making it clear.
- None says the outside technician receives the job without installing anything. Mapal OS and Qimi bring the supplier onto their platform; the others do not explain it.
- On the legal inspections, only CreativeSaaS names HACCP. None of the seven pages we read names legionella, gas or the low-voltage inspection.
Bedel in a kitchen: the report, not the CMMS
Bedel publishes this page and is not in the table: it is not a CMMS. Its job is the first two questions: the cook writes to the restaurant's WhatsApp “the fish cold room is reading 9 degrees”, with a photo, and has nothing to learn. The report reaches the phone of whoever fixes it, and the outside technician is added as one more role, with their WhatsApp: they install nothing. The time of the report and of the fix are kept, and if nobody picks it up, it goes up to the manager. Dated inspections (extinguishers, legionella, the hood) come back every month to the WhatsApp of whoever runs them, and whoever runs a group sees each site separately, with its Excel. What it looks like in a kitchen, in restaurant maintenance requests.
If an outside company does the maintenance, what is usually missing is not a CMMS but exactly that: the report leaving the kitchen with its time and someone watching the deadline. And this it does not do:
- It does not keep an asset inventory of cold rooms, ovens or hoods: it is not a CMMS.
- Spare parts, hours and the cost of each fix are outside it.
- It is not a point-of-sale system and does not run kitchen stock, bookings or rotas.
- The HACCP records and the inspection certificates stay in your own files.
- There is no link to the seven products above: data leaves Bedel as an Excel file.
If you keep it in a spreadsheet for now, there is a restaurant planned maintenance plan in Excel with every inspection and its rule, and a statutory inspections calendar by type of premises. And CMMS for any business with premises, in best CMMS.
Frequently asked questions
Which maintenance software suits a restaurant?
It depends on who fixes things. With an in-house maintenance team tracking parts and hours, a CMMS earns its keep. If the cold room, the hood and the dishwasher are serviced by outside companies, what matters most is that the report leaves the kitchen in seconds and reaches the technician without them installing anything. Try the real case before choosing: a cook reports the cold room mid-service and the refrigeration engineer receives it.
Is there restaurant maintenance software where staff can report on WhatsApp?
Not according to their websites on 3 November 2026: none of the seven takes in a fault someone writes on WhatsApp; MaintainX and CreativeSaaS use it as a channel to talk to them, and GMAO.es compares itself with the WhatsApp group. Bedel, which publishes this page, does that: the kitchen reports on the restaurant's WhatsApp. But it is not a CMMS.
Which statutory inspections does a restaurant have in Spain?
HACCP and temperature control, with no minimum size; extinguishers and other fire equipment, with a check every three months; the low-voltage inspection, because a restaurant is premises open to the public; air conditioning if there is a fixed installation; legionella, because of the water in the kitchen and toilets; and gas every five years if there is mains gas or a tank. Each with its rule and deadline, in [restaurant regulations](/normativa/restaurantes).
Can the refrigeration engineer or hood technician receive the report without installing anything?
None of the seven websites we read says so. Mapal OS says suppliers receive work orders automatically and Qimi brings suppliers onto its platform, but neither makes clear whether anything has to be installed. In Bedel, the outside technician is added as one more role, with their WhatsApp, and receives the report there.
Does a point-of-sale or restaurant management system handle maintenance?
Usually not. The products that come up when you search “restaurant software” are for tills, bookings, rotas or kitchen stock. Of those on this page, only Mapal OS combines maintenance with stock, purchasing and teams; the rest are maintenance only. Bedel is not a point-of-sale system either.
Does Bedel replace a CMMS in a restaurant?
No. Bedel does not keep an asset inventory or parts, hours and costs, and does not store the HACCP records or certificates; today it does not connect with any CMMS. In a restaurant with a CMMS, it is where the kitchen's reports come in; in one that runs on a spreadsheet with outside technicians, it is usually enough: the fault reaches whoever fixes it with its time, and dated inspections are reminded every month.
Comparisons
- CMMS on WhatsApp for premises and residencesWhat a CMMS is, what a team really needs from maintenance, how corrective and preventive differ, and when WhatsApp is enough and when you need dedicated software.
- Automatic incident handling on WhatsAppWhich part of an incident can be answered and moved on its own over WhatsApp, what a person still does, and how it differs from an auto-reply or a chatbot.
- WhatsApp for hotels: guest customer serviceThe four types of WhatsApp software for a hotel, what each one solves, and why guest service usually fails after the conversation: when what the guest asked for has to be fixed.
- Maintenance software for hotels in Spain, 2026Six criteria built for a hotel, eight products described with what their websites say, and where Bedel fits, which is not one of them.
- WhatsApp at work in Spain: group or incident managerWhatsApp groups at work in Spain: what the AEPD has ruled, what the right to disconnect adds and how a group compares with an incident manager for faults on business premises.
- CMMS or Excel for maintaining business premisesWhen a spreadsheet is enough and when a CMMS is needed, how to build the preventive plan in Excel and which records the law says to keep.
- Best CMMS for businesses with premises: criteriaSix criteria built for premises, seven CMMS described with what their websites say, and where Bedel fits, which is not one of them.
Rules by sector
- Restaurants and barsThe obligations of a restaurant or a bar in Spain: what is specific to the kitchen and the checks on the premises, each with the condition that triggers it, how often it applies and its article.
- GymsA gym: no national law; qualifications, insurance and notices under each region's sports professions act, plus low voltage, Legionella, pool, RIPCI and defibrillator as premises.
- HotelsA hotel: guest register and reporting within 24 hours, regional classification, low voltage and lift as a public-assembly venue, RIPCI, Legionella, pool, kitchen and defibrillator.
- Residents' associationsThe obligations of a Spanish residents' association: upkeep, reserve fund, owners' meeting and administrator under the Horizontal Property Act, building logbook, building inspection and the checks on each communal installation.
- Shops and franchisesA shop: responsible declaration up to 750 m², opening hours, prices, franchises with no register since 2018, complaint forms, accessibility adjustments and the inspections of premises open to the public.
- OfficesThe obligations of an office in Spain: temperature and upkeep of the premises, screen work, health and safety, coordination with contractors, internal reporting channel, right to disconnect and building checks.
- SchoolsA school: minimum facilities, protocols against violence and a wellbeing coordinator, canteen and menus from April 2026, self-protection and the building inspections.
- Industrial unitsAn industrial unit: fire inspection every five years under the 2025 regulation, chemical storage (APQ), air receivers, work equipment, low voltage, cooling towers and self-protection.