
Miguel Gamboa Sánchez
Behind BedelWe watched whole teams at halls of residence answering the same 30 WhatsApp messages a day — “what time does the dining hall close?”, “is there mass on Sunday?”, “my tap is broken” — and directors whose phone rang at 23:00 over a repair that could have waited until the morning. Bedel IA is the tool that was missing for those teams. That's what we build.
The product works from day one: we load your handbook with you, set up the critical flows, and give you a direct contact who answers in hours — not in 72h by email. No intermediate support layer, no “tier 2 ticket”.