Comparisons
Clinic maintenance software in Spain: six criteria and seven products according to their own websites
Search for maintenance software for a clinic and Google mostly shows tools built for hospitals: biomedical equipment inventories, calibrations, clinical engineering audits. A dental, physiotherapy, eye or aesthetic clinic has a different problem: no in-house technical service, a different supplier for each thing, and the fault is seen by the assistant or reception between patients. Here are six criteria built for that, seven products described with what their own websites said on 9 November 2026 and, finally, Bedel, which publishes this page and is not a CMMS.
Six questions for a clinic, not a hospital
A CMMS keeps the equipment inventory, its planned maintenance and the work orders. For a clinic or a clinic group, these questions matter more than the feature list:
- Hospital or clinic? The products at the top talk about biomedical equipment, calibration and metrology. If each manufacturer services your equipment under contract, much of that will go unused.
- Who reports, and when? The fault is seen by the assistant, the hygienist or reception, between patients. If reporting means logging into a portal or scanning a code, expect it to happen at the end of the shift.
- A supplier for each thing. The compressor, the autoclave, the dental chair, the air conditioning and the door often each have their own technician. Ask how the report reaches each one and whether they must sign up.
- No patient in the report. A fault report needs no name or treatment. Ask which fields the product asks for and where the data is stored.
- One clinic or many. A group needs to see which supplier is slow and what fails at each clinic. Ask whether there is a group view or each clinic is separate.
- Dated inspections. X-ray, autoclave and pressure equipment, air conditioning, legionella, fire protection and defibrillator, depending on each clinic. Each installation with its rule, in regulations by installation.
Seven products, according to their own websites
The ones that come up when searching for clinic maintenance software or healthcare CMMS in Spain. Each cell sums up its website on 9 November 2026; “not mentioned” means the page we read is silent on it, not that the product cannot do it.
| Product | Who it presents itself for | Who reports, and how | Equipment and inspections | Also | |
|---|---|---|---|---|---|
| Infraspeak | Hospitals and medical equipment; Portuguese company | Not said on that page | Not mentioned | Planned and corrective maintenance and asset management | Supplier management and stock |
| Fracttal | Healthcare companies with several locations | Request management; with its AI, «you report incidents… with just a message» | Yes: tasks and queries to technicians or suppliers «with a simple voice or WhatsApp message» | Calibration, cleaning and technical maintenance | Inventory and asset monitoring |
| PlanRadar | Hospitals and healthcare facilities | Tickets on the floor plan, from its app | Not mentioned | Planned maintenance and inspections | Digital plans and documentation |
| DimoMaint | Hospitals and healthcare centres, public ones too | Care departments, through a request portal | Not mentioned | Planned maintenance and medical device vigilance | Subcontractors, spare parts and costs |
| GMAO.es | SMEs; care homes and clinics | Staff, by QR code with no account, with a photo | It presents it as what it replaces («versus Excel and WhatsApp») | Mandatory checklist on inspections; leaves out regulated clinical engineering | Signed PDF report for each job |
| BioMantenimiento | Hospitals, clinics and practices; Colombian company | The technician scans each device's QR code | Only as a sales contact | Life record of each biomedical device and planned schedule | Certificates and manuals in the record |
| CMMShere | Healthcare and biomedical, among others | Not said on that page | Not mentioned | Planned and corrective maintenance and calibration alerts | Contractor follow-up and costs |
What each product's website said on 9 November 2026. We do not score or link to any of them.
What they show, side by side
- Nearly all are written for a hospital: biomedical inventory, calibrations, device vigilance. GMAO.es is the only one that names clinics in its sector, and it leaves out clinical engineering.
- Fracttal is the only one that uses WhatsApp as a channel, to assign tasks and query technicians and suppliers; its AI takes in incidents with a message. GMAO.es presents it as what it replaces.
- Reporting without an account is stated clearly by GMAO.es, with a QR code. DimoMaint uses a request portal; PlanRadar, tickets on the floor plan in its app.
- Outside suppliers appear in almost all of them (subcontractors, contractors, supplier management), but no page says whether the outside technician must sign up.
- None mentions patient data in the report: that is a question you have to ask.
Bedel in a clinic: the fault between patients
Bedel publishes this page and is not in the table: it is not a CMMS. It answers the second and third criteria. The people on the clinic's list report (assistants, reception, management, cleaning), writing to the clinic's WhatsApp with text, a photo or a voice note. The report carries the place and the fault, never a patient. It reaches the phone of the supplier for that fault, who joins as a post with their own WhatsApp, no account or app, and it keeps the time of the report, of who took it and of the fix. If nobody takes it, it goes up to management. How it works in a clinic, in clinic maintenance requests; in a veterinary clinic or hospital, in veterinary clinics.
What it does not do, to compare honestly:
- It is not a CMMS: it does not keep an equipment inventory, calibrations or certificates, which stay with each manufacturer and in your files.
- It is not practice management software: no appointments, clinical records or invoicing, and it does not connect to the one you use.
- It holds no patient data, and does not promise to detect one written by mistake.
- There is no view bringing together all of a group's clinics: each clinic is an account, with its own number and Excel file.
A site's dated inspections, laid out in Excel, in the statutory inspections calendar. CMMS for any business with premises, in best CMMS.
Frequently asked questions
Which maintenance software suits a clinic?
If you have in-house technicians and calibrate your own equipment, a healthcare CMMS with inventory. If each manufacturer services its equipment and what fails is the assistant's report getting lost between reception, management and five suppliers, what matters most is that reporting is easy and each report reaches the right technician. Try a real case: the compressor that stops first thing in the morning.
Is there clinic maintenance software that works over WhatsApp?
According to their websites on 9 November 2026, Fracttal uses WhatsApp to assign tasks and query technicians and suppliers, and its AI takes in incidents with a message; the others ask for their portal, their app or a QR code. Bedel, which publishes this page, works with the clinic's WhatsApp: staff write and the report reaches the supplier's phone, with nobody installing anything.
Does it work for a group with many clinics?
Clinic by clinic: each is a Bedel account, with its own number, suppliers and an Excel file with the same columns. Today there is no view bringing all of a group's clinics together.
Does any patient data go into the report?
It does not have to: the report carries the place and the fault, and staff are the ones reporting. If someone wrote a name by mistake, Bedel does not promise to detect it; that is why the rule is agreed in writing with the team on day one.
Does it handle inspections of the X-ray unit or the autoclave?
It keeps no certificates or calibrations: those stay with each device's service company and in your files. What it does is remind you every month, on WhatsApp, of the dated inspections you load from a spreadsheet, and follow each fault until it is closed.
Does Bedel replace a healthcare CMMS?
No. It does not keep inventory, calibrations, device vigilance or invoicing, and today connects with no other software. It is where the clinic's faults come in and where their path is kept, with its times.
Comparisons
- CMMS on WhatsApp for premises and residencesWhat a CMMS is, what a team really needs from maintenance, how corrective and preventive differ, and when WhatsApp is enough and when you need dedicated software.
- Automatic incident handling on WhatsAppWhich part of an incident can be answered and moved on its own over WhatsApp, what a person still does, and how it differs from an auto-reply or a chatbot.
- WhatsApp for hotels: guest customer serviceThe four types of WhatsApp software for a hotel, what each one solves, and why guest service usually fails after the conversation: when what the guest asked for has to be fixed.
- Maintenance software for hotels in Spain, 2026Six criteria built for a hotel, ten products described with what their websites say, and where Bedel fits, which is not one of them.
- Maintenance software for restaurants, 2026Six criteria built for a kitchen, nine products described with what their websites say, and where Bedel fits, which is not one of them.
- Maintenance software for buildings in Spain, 2026Six criteria built for a building, ten products described with what their websites say, from CMMS to block management, and where Bedel fits.
- Incident management software in Spain, 2026Six criteria so you don't buy a help desk when what gets lost is faults, eight products described with their own websites, and where Bedel fits.
- Incident management app in Spain, 2026Eight incident apps described with their own websites, six criteria to choose, and the question almost nobody asks: who has to install it.
- Gym maintenance software in Spain, 2026Six criteria built for a gym, seven products described with what their websites say, from CMMS to membership software, and where Bedel fits.
- Store maintenance software in Spain, 2026For a shop or a store network: six criteria, five products described with what their websites say and where Bedel fits.
- School maintenance software in Spain, 2026For state and private schools: six criteria, seven products described with what their websites say and where Bedel fits.
- WhatsApp at work in Spain: group or incident managerWhatsApp groups at work in Spain: what the AEPD has ruled, what the right to disconnect adds and how a group compares with an incident manager for faults on business premises.
- CMMS or Excel for maintaining business premisesWhen a spreadsheet is enough and when a CMMS is needed, how to build the preventive plan in Excel and which records the law says to keep.
- Best CMMS for businesses with premises: criteriaSix criteria built for premises, seven CMMS described with what their websites say, and where Bedel fits, which is not one of them.
Rules by sector
- Restaurants and barsThe obligations of a restaurant or a bar in Spain: what is specific to the kitchen and the checks on the premises, each with the condition that triggers it, how often it applies and its article.
- GymsA gym: no national law; qualifications, insurance and notices under each region's sports professions act, plus low voltage, Legionella, pool, RIPCI and defibrillator as premises.
- HotelsA hotel: guest register and reporting within 24 hours, regional classification, low voltage and lift as a public-assembly venue, RIPCI, Legionella, pool, kitchen and defibrillator.
- Residents' associationsThe obligations of a Spanish residents' association: upkeep, reserve fund, owners' meeting and administrator under the Horizontal Property Act, building logbook, building inspection and the checks on each communal installation.
- Shops and franchisesA shop: responsible declaration up to 750 m², opening hours, prices, franchises with no register since 2018, complaint forms, accessibility adjustments and the inspections of premises open to the public.
- OfficesThe obligations of an office in Spain: temperature and upkeep of the premises, screen work, health and safety, coordination with contractors, internal reporting channel, right to disconnect and building checks.
- SchoolsA school: minimum facilities, protocols against violence and a wellbeing coordinator, canteen and menus from April 2026, self-protection and the building inspections.
- Industrial unitsAn industrial unit: fire inspection every five years under the 2025 regulation, chemical storage (APQ), air receivers, work equipment, low voltage, cooling towers and self-protection.